Three Best Rated® Gives A Top Placement

Hettler Insurance Agency is listed as one of the Top 3 insurance agents in Lubbock, Texas (2 years running). This is due to providing consistent, high-quality service in our area of business. approved our business using a rigorous 50-Point inspection which includes everything from checking reputation, history, complaints, ratings, satisfaction, nearness, trust, cost and general excellence.

Three Best Rated® was created with a simple goal to find the top 3 local businesses, professionals, restaurants, health care providers, etc., in your city. Businesses do not pay to be listed, ever. Local businesses provide better and personal services locally. Local businesses know your city better since we live here too.

Expertise® Scores A Top Placement

Also, according to, Hettler Insurance is one of the top insurance agencies in Lubbock, Texas. They scored 135 car insurance agencies in Lubbock, TX, and we are one of their top picks. They aim to direct people to the best local experts. Expertise scores Lubbock Car Insurance Agencies on over 25 variables spanning five categories. They analyze their results and give you a list of their best hand-picked Lubbock insurance agents.

Expertise scores us as one of the best by using five general categories (see below):

1. Reputation:

Dedication to delighted customers and a history of outstanding customer service. We have been a family-owned business since 1992. And, we treat you like family, too.

2. Credibility:

Fostering high standards of customer confidence due to our agency’s own awards, accreditations, and licensing. We have Certified Insurance Counselors on our staff; a lot of other agencies do not.

3. Experience:

We are Masters of our craft. Our superior expertise is based on decades of practical experience and continued insurance industry education. We have been in business for almost 30 years. Our owner has been in the insurance business for even longer, and he is still an active agent. So, we’ve seen a thing or two. And, we are a trusted partner of over 30 insurance carriers.

4. Availability:

We continue to be approachable and responsive. Our customers don’t feel ignored. We make the extra effort to take care of you. For instance, we are the only drive-thru insurance agency in Lubbock, Texas. You can reach us by text, phone, online, social media, or the safe and convenient drive-thru.

5. Professionalism:

You get service with honesty, reliability, and respect. We make sure that we understand your needs and expectations first. You get personalized service, not a boilerplate policy. Then, we answer your questions, and even explain things that you may not have known that you need to ask. Best of all, there’s no extra charge for our expert services and decades of knowledge. Other agencies will charge a fee for their services, but we don’t!

#getbettertogether #hettlerinsurancedotcom #shoplocal

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Reviews / Testimonials

What our happy customers say about our services:

Verified Five Star Google Reviews | Hettler Insurance Agency, Lubbock Texas

I called another agency first, wish I hadn’t. Ron [Hettler] was very knowledgeable and helpful in providing the information I was looking for. I highly recommend Hettler Agency for your insurance needs!

Tyler Copenhaver - (5-star review)
Verified Five Star Google Reviews | Hettler Insurance Agency, Lubbock Texas

Kali is an excellent insurance agent! She listens to our concerns and finds us the absolute best coverage for our needs. We sincerely appreciate everything she does for us!

Carla Settle - (5-star review)
Verified Five Star Google Reviews | Hettler Insurance Agency, Lubbock Texas

This place is amazing, simple explanations, great customer service and Mr. Hettler makes you feel VIP. I will be bringing all my insurance needs to Hettler Insurance.

Eric Luna - (5-star review)
Verified Five Star Google Reviews | Hettler Insurance Agency, Lubbock Texas

A friend recommended Hettler Insurance Agency for my family’s health insurance last year. This is the company where the staff are very friendly and they always know what the customers need.

Weijun Huang - (5-star review)
Verified Five Star Google Reviews | Hettler Insurance Agency, Lubbock Texas

Ron Hettler and his staff are the best. I have used Ron for personal and business insurance for 20+ years, with no regrets. Good people, good insurance.

Chuck Lanehart - (5-star review)

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